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wifi no longer connecting - any ideas?
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Customer Questions & Answers for
Nikon Inc. COOLPIX AW100

Nikon AW100 underwater camera is a rugged, water-proof, & shock-proof compact digital camera that records amazing action photos & Full HD (1080p) movies.
Customer Questions & Answers:
234 Questions
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296 Answers
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Questions & Answers for Nikon Inc. COOLPIX AW100

Question

Shutter Speed

Wondering if I can manually change the shutter speed on Coolpix aw100. Recently bought, so haven't really played around with it much, but is it possible to take low shutter speed night shots (ie. where lights are blurred)?
asked 1 month, 3 weeks ago
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Anonymous
1 month, 3 weeks ago
on COOLPIX AW100
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1 answer
Answers
answer 1
You cannot manually set the shutter speed. Try using some of the modes,like night landscape or fireworks or night portrait. These modes will,all hold the shutter open for various amounts of time, up to 4 seconds in fireworks mode.
answered 1 month, 3 weeks ago
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by
JoeR
1 month, 3 weeks ago
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Question

Can I save the digital compass direction to the picture's exif / meta data?

And if I can, how do I go about doing that?
Location : Kentucky, USA
Age: 25-34
asked 2 months, 2 weeks ago
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by
Aaron
2 months, 2 weeks ago
Location : Kentucky, USA
Age: 25-34
on COOLPIX AW100
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The COOLPIX AW100 does not record compass directions on the EXIF data however it will record the longitude and latitude onto the EXIF data.
answered 2 months, 2 weeks ago
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Nikon_Chelsea
2 months, 2 weeks ago
0points
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Question

Is there a menu option on the AW100 to switch on/off the Eye Fi Mobi file transfer function?

Location : Ohio, USA
Nikon Family: 2-5 years
Experience: More than a year
asked 2 months, 3 weeks ago
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Ron F
2 months, 3 weeks ago
Location : Ohio, USA
Nikon Family: 2-5 years
Experience: More than a year
on COOLPIX AW100
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The COOLPIX AW100 does not have a on and off function for Wi-Fi.
answered 2 months, 3 weeks ago
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Nikon_Chelsea
2 months, 3 weeks ago
0points
0out of 0found this answer helpful.
Question

Error message on A100

After snorkeling with my camera it shows an exclamation mark, error message. What caused this and how do I remedy this?
Location : Texas
Age: 55-65
Favorite Subject: Family & Friends
Nikon Family: 6-10 years
Experience: 6-12 months
Role: Serious passion, hobbyist
asked 4 months, 2 weeks ago
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by
JJ
4 months, 2 weeks ago
Location : Texas
Age: 55-65
Favorite Subject: Family & Friends
Nikon Family: 6-10 years
Experience: 6-12 months
Role: Serious passion, hobbyist
on COOLPIX AW100
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Please contact Nikon Technical Support for help with this question. For information on how to contact Nikon please visit: http://support.nikonusa.com/app/ans....
answered 4 months, 2 weeks ago
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by
Nikon_Chelsea
4 months, 2 weeks ago
0points
0out of 0found this answer helpful.
Question

Can the camera use the hdmi to pass through what it sees live to a monitor when NOT recording?Or does the hdmi only work on playback of recorded video

Location : Chicago, IL
Age: 35-44
Favorite Subject: Family & Friends
Nikon Family: 0-1 years
asked 5 months ago
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by
The Brain
5 months ago
Location : Chicago, IL
Age: 35-44
Favorite Subject: Family & Friends
Nikon Family: 0-1 years
on COOLPIX AW100
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Once the camera has made a connection to the TV when using the HDMI cable, the camera will only playback images and recorded videos. To set up the TV playback with the HDMI cable please see page 22 in the reference section of the User's Manual: https://support.nikonusa.com/app/an...
answered 5 months ago
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by
Nikon_Chelsea
5 months ago
0points
0out of 0found this answer helpful.
Question

Why does my camera on switch light up and make noise but nothing shows up on the screen?

I can "turn on" the camera because on the on button lights up and makes noise, I can even take pictures but the screen does not show anything.
asked 6 months ago
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Anonymous
6 months ago
on COOLPIX AW100
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Please contact Nikon Technical Support for help with this question. For information on how to contact Nikon please visit: http://support.nikonusa.com/app/ans....
answered 6 months ago
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by
Nikon_Chelsea
6 months ago
0points
0out of 0found this answer helpful.
Question

Aw100 wireless connection problem with Samsung s4

When I try to connect camera with Samsung s4 the connection drops down.
When I do it with an Alcatel it works.
asked 7 months ago
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by
stecart
7 months ago
on COOLPIX AW100
0points
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1 answer
Answers
answer 1
I notice you live in Switzerland, here is the web page that gives you the phone number of Nikon support;
https://nikoneurope-fr.custhelp.com/app/phone
answered 7 months ago
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by
JoeR
7 months ago
0points
0out of 0found this answer helpful.
Question

My AW100 used to play back action movies perfectly but recently playback is stilted, it runs for a few seconds then freeze-frames for half a second

Sound is continuous even though the vision is stilted. I haven't changed any settings.
Location : Perth WA, Australia
Age: 55-65
Favorite Subject: Landscape
Nikon Family: 6-10 years
Experience: More than a year
Role: Serious passion, hobbyist
asked 7 months ago
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by
Frank
7 months ago
Location : Perth WA, Australia
Age: 55-65
Favorite Subject: Landscape
Nikon Family: 6-10 years
Experience: More than a year
Role: Serious passion, hobbyist
on COOLPIX AW100
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Please check the class speed of your memory card. It is suggested that when shooting video, the class speed of the card should be Class 6 or higher. For information on approved memory cards, please see the following link: https://support.nikonusa.com/app/an...

Please contact Nikon Technical Support for help with this question. For information on how to contact Nikon please visit: http://support.nikonusa.com/app/ans....
answered 2 months, 3 weeks ago
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Nikon_Chelsea
2 months, 3 weeks ago
0points
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Question

When I tilt the camera while viewing pictures it changes the picture to the next. Is this normal??

Location : Somewhere out there
Age: 25-34
Favorite Subject: Landscape
Nikon Family: 2-5 years
Experience: 6-12 months
Role: Occasional user, memory keeper
asked 8 months ago
Customer Avatar
by
Hammer
8 months ago
Location : Somewhere out there
Age: 25-34
Favorite Subject: Landscape
Nikon Family: 2-5 years
Experience: 6-12 months
Role: Occasional user, memory keeper
on COOLPIX AW100
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Yes it is normal, it is called Action Control. Designed so if you are wearing gloves you don't have to push a button to see next photo.
answered 8 months ago
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by
JoeR
8 months ago
0points
0out of 0found this answer helpful.
Question

WU-1a Wireless Mobile Adapter an Coolpix aw100

Hi, I can use the WU-1a Wireless Mobile Adapter with my Coolpix aw100?
Location : Staten Island, NY, USA
Age: 35-44
Favorite Subject: Family & Friends
Nikon Family: 2-5 years
Experience: 6-12 months
Role: Serious passion, hobbyist
asked 11 months ago
Customer Avatar
by
Anonymous
11 months ago
Location : Staten Island, NY, USA
Age: 35-44
Favorite Subject: Family & Friends
Nikon Family: 2-5 years
Experience: 6-12 months
Role: Serious passion, hobbyist
on COOLPIX AW100
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
No.
answered 11 months ago
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by
KeithD
11 months ago
0points
0out of 0found this answer helpful.
Question

I got back from the field and 2 of about 30 pictures were geotagged with gps location. How do I know geotagging is turned on in the field?

asked 11 months ago
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Anonymous
11 months ago
on COOLPIX AW100
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Please refer to page 85-91 for information about using the AW100 GPS.
https://support.nikonusa.com/app/an...
answered 11 months ago
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by
NikonLaurence
11 months ago
0points
0out of 0found this answer helpful.
Question

How can I imprint ONLY the Heading on photos

If there isn't a way in camera, what about in View NX2? I used the "Print Information" tool, and that DIDN'T include the heading for some reason.
asked 1 year ago
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by
Tim
1 year ago
on COOLPIX AW100
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
In order to better assist you, please click on the link below:
Answer Title: How to ask or update a Technical Support question
Answer Link: http://support.nikonusa.com/app/ans...
answered 11 months ago
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by
NikonLaurence
11 months ago
0points
0out of 0found this answer helpful.
Question

GPS information

My daughter has this camera and we are trying to figure out how to access the GPS information. Is it tagged on the actual photo? We take pictures with the camera but don't know where the gps information is..and we do have the GPS option turned on. Any help is appreciated.
asked 1 year ago
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by
Anonymous
1 year ago
on COOLPIX AW100
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The GPS information is stored in the image Exif data. You can use Nikon View NX 2 software to view the AW100 Exif Data. There is also a Map option in View NX 2 that you can click on to load google maps and display the location. More information about the AW100 GPS is in the link below.

http://www.nikonusa.com/en/Learn-An...
http://www.nikonusa.com/en/Learn-An...
http://www.nikonusa.com/en/Learn-An...
answered 1 year ago
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by
NikonLaurence
1 year ago
0points
0out of 0found this answer helpful.
Question

Can you download pics via WIFI from the camera to IPhone 4S or 5?

asked 1 year, 1 month ago
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by
Anonymous
1 year, 1 month ago
on COOLPIX AW100
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
No, you need the AW110
answered 1 year, 1 month ago
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by
JoeR
1 year, 1 month ago
0points
0out of 0found this answer helpful.
Question

Photo preview jumps to other photo

I have the Coolpix AW100, actually I have a few of them I've bought for work and co-workers. Whenever we preview our photos on the LCD screen if you just slightly move the camera to show to someone, the photo jumps to another photo, usually the next one. Is there a way to turn this function off or stop this from happening. It happens on every single AW100 I try it on.

Thank you
Location : San Jose, CA, USA
Age: 35-44
Favorite Subject: Nature
Nikon Family: 6-10 years
Experience: More than a year
Role: Serious passion, hobbyist
asked 1 year, 2 months ago
Customer Avatar
by
Alan
1 year, 2 months ago
Location : San Jose, CA, USA
Age: 35-44
Favorite Subject: Nature
Nikon Family: 6-10 years
Experience: More than a year
Role: Serious passion, hobbyist
on COOLPIX AW100
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The sensitivity of the AW100 action control response can be lowered.The default setting is High. Press the menu button >Select Setup Menu> Action control response> Low, or Medium.
answered 1 year, 2 months ago
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by
NikonLaurence
1 year, 2 months ago
0points
0out of 0found this answer helpful.
Question

How to change Video Format?

How can I make the videos I record on my Nikon AW100 play in windows media player?
The videos just wont play in any format other than quicktime. I have tried a few different ones and I finally downloaded quicktime and they played. My other camera works in windows media player and I can also view them on my Wii but with this camera they don't work on the Wii or in windows media player. Just wondering if its a software thing on the camera and if I can switch it.
Experience: 3-6 months
Role: Occasional user, memory keeper
asked 1 year, 2 months ago
Customer Avatar
by
Anonymous
1 year, 2 months ago
Experience: 3-6 months
Role: Occasional user, memory keeper
on COOLPIX AW100
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
The COOLPIX AW100 records movies in the .MOV file format which is a file format supported by Windows Media Player. You should not need to convert the file in order to play it in Windows Media Player.

If you are clicking on the file name to open it, check your computer's Default Programs settings to see if .MOV is set to open in QuickTime by default. If so, you can change it so the default program for .MOV is Windows Media Player.

If you are able to open/play other .MOV files in Windows Media Player but still unable to play your AW100's movies then please contact Nikon Support for additional assistance - http://support.NikonUSA.com .
answered 1 year, 2 months ago
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NikonCatherine
1 year, 2 months ago
0points
0out of 0found this answer helpful.
answer 2
Download "Quick Time Alternative" , just do an Internet search, it is available from many sites, free.
answered 1 year, 2 months ago
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by
JoeR
1 year, 2 months ago
-1point
0out of 1found this answer helpful.
Question

Took pictures without a memory card--how do I get them on my computer?

Did not realize I didn't have my memory card in when taking pictures, I have tried using the cord but cannot find it on my computer after plugging it in.

Is there another way to transfer them to a memory card? Or even just to my computer (2008 MacBook)?
asked 1 year, 2 months ago
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Anonymous
1 year, 2 months ago
on COOLPIX AW100
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
To transfer pictures from the AW100 internal memory to the Memory card or vice versa:
1) Insert the memory card into the camera and turn the camera on.
2)Press the playback button to put the camera into playback mode.
3)Press the Menu button, then scroll all the way down and select COPY. There you will have the options to transfer pictures from the internal memory to the memory card or from the memory card to the internal memory.
answered 1 year, 2 months ago
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by
NikonLaurence
1 year, 2 months ago
0points
0out of 0found this answer helpful.
Question

How to change video format

When I upload the videos to my computer they only play in QuickTime and I really don't like QuickTime so I was wondering how to change them to play in windows picture viewer.
asked 1 year, 3 months ago
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by
Anonymous
1 year, 3 months ago
on COOLPIX AW100
0points
0out of 0found this question helpful.
3 answers
Answers
answer 1
I posted the question and quicktime is not the default. The videos just wont play in any other format I have tried a few different ones and I finally downloaded quicktime and they played. My other camera works in windows media player and I can also view them on my Wii but with this camera they don't work on the Wii. Just wondering if its a software thing on the camera and if I can switch it.
Experience: 3-6 months
answered 1 year, 2 months ago
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by
Anonymous
1 year, 2 months ago
Experience: 3-6 months
0points
0out of 0found this answer helpful.
answer 2
Sorry cutoff, you have to go into add/remove programs and click on set program access and defaults and change the default player to windows instead if QuickTime.
answered 1 year, 3 months ago
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by
JoeR
1 year, 3 months ago
-1point
0out of 1found this answer helpful.
answer 3
Sounds like QuickTime is the default player, change it to windows picture viewer you have to go into
answered 1 year, 3 months ago
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by
JoeR
1 year, 3 months ago
-1point
0out of 1found this answer helpful.
Question

Date and Time suddenly changed to 1 year and 1 day into the past

I did a lot of heavy shooting over the last 2 weeks. At some point the date changed to 2012 and the day reversed 1 day. So the pictures I took on the 4th of July 2013 are date stamped as July 3, 2012. I was pretty sure I didn't accidentally click on Menu, Settings, datetime, change, etc. When I got into work today as was discussing it with a colleague who has the same camera, she indicated hers did the exact same thing in March 3013. Is this a reported bug? Could the GPS have somehow reset the date? Note that the time was exactly correct, just the date was a year and a day off. Also note that pictures I took in June and prior are correct. Is there a firmware update to address this? Looking forward to a reply. cheers, Chris
Age: 45-54
Favorite Subject: Travel
Nikon Family: 6-10 years
Experience: 6-12 months
asked 1 year, 3 months ago
Customer Avatar
by
Chris
1 year, 3 months ago
Age: 45-54
Favorite Subject: Travel
Nikon Family: 6-10 years
Experience: 6-12 months
on COOLPIX AW100
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Ben https://support.nikonusa.com/app/answers/detail/a_id/13783#Top
answered 1 year, 3 months ago
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Ben
1 year, 3 months ago
-1point
0out of 1found this answer helpful.
Question

Transfer of pictures

It doesn't seem to come with a cable to transfer photos to laptop. Does it/how to do?
Age: 55-65
Favorite Subject: Nature
Nikon Family: 11-20 years
Experience: Less than a month
Role: Serious passion, hobbyist
asked 1 year, 4 months ago
Customer Avatar
by
Anonymous
1 year, 4 months ago
Age: 55-65
Favorite Subject: Nature
Nikon Family: 11-20 years
Experience: Less than a month
Role: Serious passion, hobbyist
on COOLPIX AW100
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
A USB cable is supplied with Coolpix AW100. You can use the UC-E6 USB cable supplied with the camera or an SD card reader to transfer pictures from the camera to your laptop. The accessories supplied with this camera are:
AN-CP23 Strap
UC-E6 USB Cable
EG-CP16 Audio/Video Cable
EN-EL12 Rechargeable Li-ion Battery
MH-65 Battery Charger
UR-E23 Filter Attachment
NikonView NX 2 CD-ROM
Reference Manual CD
answered 1 year, 4 months ago
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NikonLaurence
1 year, 4 months ago
0points
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