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Customer Questions & Answers for
Nikon Inc. D800E

Nikon's D800E built for today’s multimedia photographer includes a groundbreaking 36.3 MP FX-format CMOS sensor, Full HD 1080p video with stereo sound, and ISO range of 100-6400 expandable to 25,600.
Customer Questions & Answers:
10 Questions
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10 Answers
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Questions & Answers for Nikon Inc. D800E

Question

Is Nikon going to step up production of the D800E to meet the overwhelming demand?!?

The D800E has been available as pre-order for over 6 months now! Orders placed in February and March have still not been filled! Is Nikon doing something to increase production to meet the demand of the existing pre-orders as well as manufacture enough volume for retailers to carry the 800E in stock? I placed my order in early August, but somehow I'm getting the feeling that it won't be filled until the very end of the year or early in 2013. Why doesn't Nikon issue a press release addressing this issue? Obviously, every customer who has placed a pre-order is extremely concerned!
Location : Golden, CO
Age: 45-54
Favorite Subject: Landscape
Nikon Family: 21+ years
Role: Serious passion, hobbyist
asked 3 years ago
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by
Vince
3 years ago
Location : Golden, CO
Age: 45-54
Favorite Subject: Landscape
Nikon Family: 21+ years
Role: Serious passion, hobbyist
on D800E
0points
1out of 2found this question helpful.
1 answer
Answers
answer 1
Thanks for your interest in the D800E. We have shipped many thousands of these cameras to our customers. Interest for this camera has been very high. If you have an urgent need I'd strongly suggest ordering one now from an authorized dealer so that you will be on their list as they receive shipments from us.
answered 3 years ago
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by
NikonStaff
3 years ago
-4points
3out of 10found this answer helpful.
Question

Why are there no reviews if you have sold thousands of the D800E?

I would like to know how the folks that purchased the D800E really feel about it.
Age: 55-65
Favorite Subject: Landscape
Nikon Family: 21+ years
Role: Serious passion, hobbyist
asked 3 years ago
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by
HCP5
3 years ago
Age: 55-65
Favorite Subject: Landscape
Nikon Family: 21+ years
Role: Serious passion, hobbyist
on D800E
+2points
3out of 4found this question helpful.
1 answer
Answers
answer 1
http://www.nikonusa.com/Nikon-Products/Product/Digital-SLR-Cameras/25480/D800.html#tab-ProductDetail-ProductTabs-RatingsReviews
answered 3 years ago
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by
JoeR
3 years ago
-6points
0out of 6found this answer helpful.
Question

Why is there no HDMI mini-pin connector cable (as shown on P 3 of the 800-e manual) available through Nikon?

asked 2 years, 10 months ago
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by
george
2 years, 10 months ago
on D800E
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Almost all cables are available elsewhere third party so no real need for Nikon to sell them.
answered 2 years, 10 months ago
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by
KeithD
2 years, 10 months ago
0points
1out of 2found this answer helpful.
Question

i have an SB-25 Flash, will that work well with D800e? What features will not work?

asked 2 years, 3 months ago
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by
david
2 years, 3 months ago
on D800E
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
The SB-25 an be used on the D800/D800E in non-TTL auto, manual, repeating flash, and rear curtain sync modes. The Nikon Creative Lighting System section of the D800/800E manual starts on page 381 and information on the SB-25 can be found on page 383. A copy of the D800/800E manual can be downloaded from this address: http://support.nikonusa.com/app/ans...
answered 2 years, 3 months ago
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by
NikonCatherine
2 years, 3 months ago
0points
0out of 0found this answer helpful.
Question

warranty of d800e refurbished?

warranty of d800e refurbished?
asked 1 year, 8 months ago
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by
Anonymous
1 year, 8 months ago
on D800E
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
All refurbs have a ninety day warranty.
answered 1 year, 8 months ago
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by
KeithD
1 year, 8 months ago
+1point
1out of 1found this answer helpful.
Question

Any extended warranty available on refurbished d800e and the price? and warranty on the new d800e. Are labor and parts included and shipping

asked 1 year, 8 months ago
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by
Anonymous
1 year, 8 months ago
on D800E
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
This Nikon Digital Imaging Product is warranted by Nikon, Inc. to be free from defects in material and workmanship for one (1) year from the date of purchase.During this period if this product is found to be defective in material or workmanship, Nikon Inc, or one its authorized service facilities will at its option, either repair or replace this Product without charge, subject to the following conditions, limitations and exclusions:

This warranty extends to the original consumer purchaser only and is not assignable or transferable.

This warranty shall not apply to any Product which has been subjected to misuse, abuse, abnormal use, negligence, alteration or accident, or has had its serial number altered or removed.

This warranty does not apply to any defects or damage directly or indirectly caused by or resulting from the use unauthorized replacement parts and/or service performed by unauthorized personnel.

This warranty does not apply to the batteries and software driver that accompanies this product.

For more information on the Warranty please see:

https://support.nikonusa.com/app/an...

Nikon sells Two Year Extended Service Coverages for most COOLPIX and D-SLR cameras. ( Due to state law, Nikon ESCs are not sold in Florida, Virginia or Washington states.) These coverages extend your original Nikon warranty for two additional years. The ESC can be purchased any time within the original one (1) year Nikon Inc. warranty. Please contact your local Nikon dealer for more information.
It is always recommended that you retain your original sales receipt or copy of your credit card statement as proof of purchase.

For more information on extended Warranties please see:

https://support.nikonusa.com/app/an...

For information on the repair process, please see:

https://support.nikonusa.com/app/an...
answered 1 year, 8 months ago
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by
Nikon_Chelsea
1 year, 8 months ago
0points
1out of 2found this answer helpful.
Question

Does Sandisk Extreme Pro 256GB CF card work with Nikon D800E?

It is not listed in supported memory cards list, but that list was made before Sandisk introduced 256GB card.
Age: 25-34
asked 1 year, 6 months ago
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by
Anonymous
1 year, 6 months ago
Age: 25-34
on D800E
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
For a list of approved memory cards for the D800E please see: https://support.nikonusa.com/app/an...
answered 1 year, 6 months ago
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by
Nikon_Chelsea
1 year, 6 months ago
0points
0out of 0found this answer helpful.
Question

Is it advisable to apply the first firmware update to the D800E that came out in 2013 prior to the most recent update A1/10/B1/10?

Location : San Francisco Bay Area, CA, USA
Age: 55-65
Favorite Subject: Landscape
Nikon Family: 21+ years
Experience: More than a year
Role: Professional photographer
asked 1 year ago
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by
Markr
1 year ago
Location : San Francisco Bay Area, CA, USA
Age: 55-65
Favorite Subject: Landscape
Nikon Family: 21+ years
Experience: More than a year
Role: Professional photographer
on D800E
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
It is not necessary to update your firmware in stages. The D800E firmware A: 1.10 / B:1.10 posted on the following page is a full version that will write over any previous firmware versions: https://support.nikonusa.com/app/an...
answered 1 year ago
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by
NikonCatherine
1 year ago
0points
0out of 0found this answer helpful.
Question

Is Nikon going to address/ fix the Green tint on LCD issue in D800/800E ?

Location : India
Age: 35-44
Favorite Subject: Family & Friends
Nikon Family: 6-10 years
Experience: 6-12 months
Role: Semi-professional photographer
asked 9 months ago
Customer Avatar
by
Chetan
9 months ago
Location : India
Age: 35-44
Favorite Subject: Family & Friends
Nikon Family: 6-10 years
Experience: 6-12 months
Role: Semi-professional photographer
on D800E
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
When compared to previous models, such as the D3-series or D700 cameras, D4 and D800 monitors will display a more faithful reproduction of white and colors visible with the naked eye. Therefore, monitor display may appear more yellow with the D4 or D800 in some scenes. The D4 and D800 monitors have been developed to produce more faithful colors defined by the sRGB color space. As the display color temperatures were slightly higher with the D3-series / D700 monitor, monitor display appeared slightly bluish.
answered 9 months ago
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by
Nikon_Chelsea
9 months ago
-1point
0out of 1found this answer helpful.
Question

Is it possible to purchase an extended Nikon warranty for refurbished D 800E

Extended warranty for refurbished
Location : Piscataway Township, NJ, USA
Age: Over 65
Nikon Family: 21+ years
asked 7 months ago
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by
nikoned
7 months ago
Location : Piscataway Township, NJ, USA
Age: Over 65
Nikon Family: 21+ years
on D800E
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Extended warranties cannot be purchased for refurbished products.
answered 7 months ago
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by
Nikon_Chelsea
7 months ago
0points
0out of 0found this answer helpful.
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