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Customer Questions & Answers for
Nikon Inc. COOLPIX S6500

The COOLPIX S6500 features a 12x zoom, HD video, built-in Wi-Fi, and 16MP, all in an utra-slim form.
Customer Questions & Answers:
67 Questions
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71 Answers
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Questions & Answers for Nikon Inc. COOLPIX S6500

Question

I get the following message on my COOLPIX S6500 camera: "Memory contains no images", and cannot seem to get past this screen. How do I take a picture,

I get the following message on my COOLPIX S6500 camera: "Memory contains no images", and cannot seem to get past this screen. How do I take a picture, i.e., how do I get past this screen?
asked 9 months ago
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Mike
9 months ago
on COOLPIX S6500
0points
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2 answers
Answers
answer 1
When that message shows up when the camera is new, "Memory contains no images", and the camera is charging up, no pictures can be taken. Rule: cannot take pictures when charging. Thanks all the same for the effort. :-)
answered 9 months ago
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by
Anonymous
9 months ago
+1point
1out of 1found this answer helpful.
answer 2
If possible go in to the menu and format the card / memory and try again.
answered 9 months ago
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by
KeithD
9 months ago
-1point
0out of 1found this answer helpful.
Question

What size memory card do I need to record the 29 minutes of movies?

Location : Park Ridge Nj
Favorite Subject: Family & Friends
Nikon Family: 0-1 years
Experience: 1-3 months
asked 4 months, 3 weeks ago
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Anonymous
4 months, 3 weeks ago
Location : Park Ridge Nj
Favorite Subject: Family & Friends
Nikon Family: 0-1 years
Experience: 1-3 months
on COOLPIX S6500
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
It is recommended that when recording video at full HD that you are using an approved SD card that is higher than 4GBs and is a class 6 or higher. Please see this list of approved memory cards for the COOLPIX S6500: https://support.nikonusa.com/app/an...
answered 4 months, 3 weeks ago
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Nikon_Chelsea
4 months, 3 weeks ago
+1point
1out of 1found this answer helpful.
answer 2
If you are recording in full HD mode, a 4 gb card will work.
answered 4 months, 3 weeks ago
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JoeR
4 months, 3 weeks ago
+1point
1out of 1found this answer helpful.
Question

How can I auto focus on myself while using the self timer to photograph myself?

Dear Nikon Staff:

I just bought my first digital camera about a week and a half ago. Actually I bought another model at the same time. I got the Coolpix S 6500 on clearance at a Walmart after reading a lot of reviews on the internet. I initially wanted the Coolpix S 3600 because it takes 20 MP photos as opposed to 16, but some of the reviews said the 6500 has less noise and graininess through the various ISO settings and additionally yields great images. I also like the idea of 1080 videos as opposed to 720, and the zoom is 12X as opposed to 8X.

My question applies generally to a lot of digital cameras based on the reading I've done. I haven't experimented with this as of yet, but I read on the internet that to take a photo of myself using the self timer, I should find an object the same distance from the camera I intend to stand at and press the button halfway down to acquire a focus for that distance. Next I am to stand that distance from the camera, somehow using the self timer with the already-acquired focus, until the photo is taken.

Do I really have to do all that? For example, I've read the S 6500 videos can use continuous autofocus. Now this is for photos and not videos: If autofocus is used with the 10-second self timer option, can I just activate the timer and go stand where I want, of course in front of the camera within a reasonably centered position, and expect to be in focus when the photo is taken 10 seconds later?

I realize this is a photography question more than a technical camera question, yet it's also a camera question in that it applies to how the camera can or cannot work.

To summarize my question more simply, if I'm using my camera all by myself for this, do I have to acquire a focus from behind it before getting in front for my self-timed photo of myself? I hope you can understand the basic meaning and general implications of my question.

While it isn't relevant to my question/contribution, I'm including a photo I took of myself with my laptop camera in late August of 2014, within a few weeks before my 50th birthday. I later bought the Coolpix camera as a birthday present. Photography may become a new serious passion, so I put that as my level of interest.

Thank You Very Much, John on November 6, 2014
Location : Belleville, Illinois, USA
Age: 45-54
Favorite Subject: Landscape
Nikon Family: 0-1 years
Experience: Less than a month
Role: Serious passion, hobbyist
User submitted photo
asked 1 month, 1 week ago
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John
1 month, 1 week ago
Location : Belleville, Illinois, USA
Age: 45-54
Favorite Subject: Landscape
Nikon Family: 0-1 years
Experience: Less than a month
Role: Serious passion, hobbyist
on COOLPIX S6500
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0out of 0found this question helpful.
2 answers
Answers
answer 1
Hello, Everybody:

This is John again, the original poster of the question. First, I'd like to note that I went over most of the reviews I read about the S 6500 again after I posted my question, and I realized that I INTERPRETED the idea that the S 6500 has less noise and graininess in the ISO settings than the S 3600. Both cameras apparently have automatic electronic reduction systems that reduce noise and graininess, although this also results in loss of sharpness/definition in the higher ISO ranges. The noise/graininess is traded off for this loss. These ideas are all based on my reading of the reviews. In any case, for me to write that the S 6500 takes better quality photos than the S 3600 was completely unfounded, and I owe Nikon an apology. I really don't know which camera takes the better photos. This doesn't matter when one takes the perspective that more goes into a photo than the camera itself. The skill of the photographer and the content of the photo are both important. I imagine that a store like Walmart has cameras that can be used to take great photos, almost whatever model the consumer buys. Therefore, getting the S 6500 or S 3600 probably won't make or break a photographer's adventure in terms of whether one camera is purchased over another. Incidentally, both cameras were said in the reviews to take great photos in the lowest ISO settings, say around 100. These photos would be taken in very light conditions.

Now, on to the business of using a tripod to take photos of one's self, I came up with two ideas for the S 6500 that do not require getting BEHIND the camera. First, the photographer might be able to set the Wi Fi option to view the image screen in an android tablet, for example, from the spot in front of the camera where the individual plans to stand. Next, if the Wi Fi operation will allow the acquiring of a focus and activating the self timer, all that remains is to get the tablet out of sight while the timer counts down the seconds. If the position is known, the subject can move away from it to put the tablet somewhere else and return. I haven't tried this technique, so it is only a theory I have at this time, and depends on what the Wi Fi option will allow. Here the focus is LOCKED after being acquired.

Second, I have another idea. The individual starts a 1080 movie with continuous auto focus and takes his/her time posing. Next the movie is turned off. I read that a single frame or photo can be extracted from a video. One has 30 frames per second to choose from at the 1080 option. If the video is a few seconds long or more, perhaps hundreds of photos are available, and I'm guessing the main pose might last for about a second or even less. One drawback is that these extracted frames/photos might not be the highest quality that the camera takes in the normal photography options. I don't know, although I think they might not be.

Mainly I was looking for a way to be auto focused on from in front of the camera while the self timer counts down. This idea was stated or implied in my original question. To me, if this isn't possible, I see a weakness in these digital small cameras that probably spans many brands and models. I will be hoping that somebody provides a good answer as to how to take photos of one's self using a tripod. Knowing where to stand in reference to some position indicator determined by the individual seems like a valuable idea. Such an indicator might be a coin of the floor to stand on, therefore also covering it up so it won't be in the photo, etc., etc. Acquiring the focus for the same distance and locking it might be pretty easy too. This is up to the imagination, and many ideas are possible.

Hopefully somebody will respond with a good technique and/or knowledge of the S 6500's capabilities.
Location : Belleville, Illinois, USA
Age: 45-54
Favorite Subject: Landscape
Nikon Family: 0-1 years
Experience: Less than a month
Role: Serious passion, hobbyist
answered 1 month, 1 week ago
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John
1 month, 1 week ago
Location : Belleville, Illinois, USA
Age: 45-54
Favorite Subject: Landscape
Nikon Family: 0-1 years
Experience: Less than a month
Role: Serious passion, hobbyist
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answer 2
You are correct about acquiring a focus point first. For photos the camera does not have continuous autofocus, that is only in video mode.
answered 1 month, 1 week ago
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JoeR
1 month, 1 week ago
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0out of 0found this answer helpful.
Question

Is the Nikon COOLPIX S6500 compatible with Kindle Fire HD 7" ?

I need a camera for an upcoming trip and want to send my photos to my Kindle Fire HD 7", if the COOLPIX S6500 is compatible.
asked 1 year, 4 months ago
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by
Anonymous
1 year, 4 months ago
on COOLPIX S6500
+1point
1out of 1found this question helpful.
2 answers
Answers
answer 1
Yes, the Kindle Fire HD 7" is an Android system, and so would be compatible.
answered 1 year, 4 months ago
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by
Anonymous
1 year, 4 months ago
+1point
1out of 1found this answer helpful.
answer 2
Your device needs to be running Android or ios to work, no idea what the Kindle's os is but if ANdroid then yes.
answered 1 year, 4 months ago
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KeithD
1 year, 4 months ago
-1point
0out of 1found this answer helpful.
Question

Please list the Wi-Fi specs (802.11a? b? g? n? 2.4GHz? 5GHz?). What software will be needed to receive photos via Wi-Fi on a PC or tablet?

asked 1 year, 11 months ago
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by
Anonymous
1 year, 11 months ago
on COOLPIX S6500
+2points
3out of 4found this question helpful.
1 answer
Answers
answer 1
The Coolpix S6500 supports Wifi 802.11 b/g/n (maximum range approximately 10-15m/33-49 ft).
Smartphones, Tablets: Android™ version 2.3 or later (smartphone), Android version 3.0 or later (tablet). iPhone® and iPad®: iOS version 6.0 or later.

Images can be transfer to a computer using a USB cable. The Wireless Mobile Utility application must be installed on a compatible smart device before it can be used with the S6500 . The application can be downloaded free of charge on Google Play™ on your Android device running Android 2.3 or later (smartphone) or Android 3.0 or later (tablet). For the iOS mobile platform, the application can be downloaded free of charge from the iTunes® online store for use with iOS version 6.0 or later.
answered 1 year, 11 months ago
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NikonLaurence
1 year, 11 months ago
+12points
12out of 12found this answer helpful.
Question

Can this camera be charged via the USB cord?

asked 1 year, 11 months ago
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Anonymous
1 year, 11 months ago
on COOLPIX S6500
+2points
3out of 4found this question helpful.
1 answer
Answers
answer 1
Yes, the S6500 can be charge via the USB cable.
answered 1 year, 10 months ago
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NikonLaurence
1 year, 10 months ago
+6points
6out of 6found this answer helpful.
Question

When is this camera expected to be released for purchase in the US?

Location : Missouri, USA
Age: 25-34
Favorite Subject: Nature
asked 1 year, 11 months ago
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by
Anonymous
1 year, 11 months ago
Location : Missouri, USA
Age: 25-34
Favorite Subject: Nature
on COOLPIX S6500
+2points
3out of 4found this question helpful.
1 answer
Answers
answer 1
The Nikon COOLPIX S6500 is expected to become available in late January 2013.
answered 1 year, 10 months ago
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NikonCatherine
1 year, 10 months ago
+3points
3out of 3found this answer helpful.
Question

Is this camera available for purchase yet in US? Press release said late January, but haven't found it for sale yet.

Age: 25-34
Role: Occasional user, memory keeper
asked 1 year, 10 months ago
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by
Anonymous
1 year, 10 months ago
Age: 25-34
Role: Occasional user, memory keeper
on COOLPIX S6500
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The S6500 is currently available for sale. Please check with an authorized dealer by clicking 'Authorized Dealers' on the product page.
answered 1 year, 10 months ago
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by
NikonLaurence
1 year, 10 months ago
0points
0out of 0found this answer helpful.
Question

When will this camera be available in SILVER?

Have you ONLY introduced in RED color?
asked 1 year, 8 months ago
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by
Anonymous
1 year, 8 months ago
on COOLPIX S6500
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The S6500 comes in Red, Silver, Black, and Orange. All four colors are currently available for sale. From the product page, select the color that you want and click 'Buy Now'.
answered 1 year, 8 months ago
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by
NikonLaurence
1 year, 8 months ago
0points
0out of 0found this answer helpful.
Question

what is the audio format

asked 1 year, 8 months ago
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by
Anonymous
1 year, 8 months ago
on COOLPIX S6500
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0out of 0found this question helpful.
1 answer
Answers
answer 1
The S6500 uses AAC audio format.
answered 1 year, 8 months ago
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NikonLaurence
1 year, 8 months ago
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0out of 0found this answer helpful.
Question

Pairing iPhone 5 with S6500

I have the WMU app on my iPhone 5 and I am running version 6.1.3

I turn the WIFI to the ON position in the menu on my camera

I select the NIKON COOLPIX S6500 in my WIFI menu on my iPhone

I do not get a connection between my iPhone and my camera; it says NEGOTIATING and then after a few minutes it stops

Please HELP!
asked 1 year, 8 months ago
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Anonymous
1 year, 8 months ago
on COOLPIX S6500
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0out of 0found this question helpful.
1 answer
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answer 1
Once the S6500 displays the "Negotiating" screen open the WMU app on your Smart Device. If the WMU opens on the screen that says "Take Photos" or "View Photos" then Tap "Take Photos" to control the camera remotely and take pictures. When connected the camera will display "Remote Mode Selected" and the Smart Device will display the view from the View Finder. Tap "View Photos" to view and download images from the camera to the smart device. If the WMU opens on a black screen or a screen that says the camera isn't connected tap the "Top" option on the upper left to go back to the page that says "Take Photos" or View Photos" and then choose one of those options to continue. If you continue to encounter trouble connecting please contact Nikon Support: http://support.nikonusa.com.
answered 1 year, 8 months ago
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NikonCatherine
1 year, 8 months ago
+6points
6out of 6found this answer helpful.
Question

How many pictures does the 25MB hold and can it be used without a memory card?

asked 1 year, 8 months ago
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Anonymous
1 year, 8 months ago
on COOLPIX S6500
+1point
2out of 3found this question helpful.
1 answer
Answers
answer 1
The COOLPIX S6500 can be used with or without a memory card. However, the number of images that can be stored on the S6500's internal memory will vary depending on your image settings - about 5 images can be saved with the camera at its default settings. This number can be increased by changing the S6500's image mode settings to smaller image sizes, but image quality will decline with a decrease in image size.

A list of approved memory cards for the COOLPIX S6500 can be found on page 22 of the Technical Notes and Index section of the S6500 manual.

See page 49 of the reference section of the S6500 manual for a chart showing the approximate number of images that can be saved to a 4GB card at different image mode settings.

A copy of the COOLPIX S6500 manual can be downloaded from this address:
http://support.nikonusa.com/app/ans...
answered 1 year, 7 months ago
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NikonCatherine
1 year, 7 months ago
+3points
3out of 3found this answer helpful.
Question

camera is very slow to wake

When the camera is powered on but inactive for a time it goes into a sleep mode (screen goes dark). When I try to wake the camera by pressing once on the shutter button, the camera takes a long time to wake up. I'd say its at least 3 seconds. It just seems abnormally slow. Is there anything that I can do to speed it up?

I'm very happy with everything else about this camera, but the slow wake time is just really frustrating.
asked 1 year, 8 months ago
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Anonymous
1 year, 8 months ago
on COOLPIX S6500
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
The list of approved memory cards for the S6500 is on page 22 of your user manual link below.
http://support.nikonusa.com/app/ans...

The problem could be due to the memory card you have in the camera. Try using the camera without the memory card inserted to see how it performs. If your issue persists, please contact tech support. Our contact is at support.nikonusa.com
answered 1 year, 7 months ago
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NikonLaurence
1 year, 7 months ago
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Question

EN EL 19 battery will not charge

I have a new S6500 and have fully charged the battery one time. When the battery was exhausted I plugged the provided charger into the camera and the LED light blicked slowly for a while then stopped approx 4 hours. When I tried to turn the camera on to use it will not turn on. I thought maybe the battery did not charge and returned the camera to the charger which now blicks for approx 20 seconds and stops, however the camera will still not turn on. Any thoughts?
Location : Baltimore
Nikon Family: 11-20 years
Experience: More than 10 years
Role: Serious passion, hobbyist
asked 1 year, 8 months ago
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Me
1 year, 8 months ago
Location : Baltimore
Nikon Family: 11-20 years
Experience: More than 10 years
Role: Serious passion, hobbyist
on COOLPIX S6500
-3points
0out of 3found this question helpful.
1 answer
Answers
answer 1
Please use the link below to contact technical support for help with your issue.
http://support.nikonusa.com/app/ans...
answered 1 year, 7 months ago
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by
NikonLaurence
1 year, 7 months ago
-3points
1out of 5found this answer helpful.
Question

RE: CoolPix S6500 - Does this camera have ZOOM capabilites in Video mode?

Haven't bought this product yet, but seriously considering. Have used Coolpix 775 for quite awhile now, need to upgrade to capture some extra special moments!
Location : Hayward, CA, USA
Age: 55-65
Favorite Subject: Family & Friends
Nikon Family: 6-10 years
Experience: Less than a month
Role: Occasional user, memory keeper
asked 1 year, 7 months ago
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Grandma
1 year, 7 months ago
Location : Hayward, CA, USA
Age: 55-65
Favorite Subject: Family & Friends
Nikon Family: 6-10 years
Experience: Less than a month
Role: Occasional user, memory keeper
on COOLPIX S6500
+1point
2out of 3found this question helpful.
1 answer
Answers
answer 1
Yes, the COOLPIX S6500 can zoom in and out while recording movies.
answered 1 year, 7 months ago
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NikonCatherine
1 year, 7 months ago
+1point
1out of 1found this answer helpful.
Question

How do I connect my camera to WiFi? It says no access after it is done trying to connect!

asked 1 year, 7 months ago
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Anonymous
1 year, 7 months ago
on COOLPIX S6500
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answer 1
The S6500 cannot connect to the internet if that is what you are asking. The Wi-Fi feature of the camera allows smart devices such as iPhone/Ipad and adroid Phone/Tablets to connect to the camera and control the shutter or transfer pictures to the smart device wirelessly.

The Wireless Mobile Utility application must be installed on a compatible smart device before it can be used with a Nikon COOLPIX camera having built-in Wi-Fi. The application can be downloaded free of charge on Google Play™ on your Android device running Android 2.3 or later (smartphone) or Android 3.0 or later (tablet). For the iOS mobile platform, the application can be downloaded free of charge from the iTunes® online store for use with iOS version 6.0 or later.
answered 1 year, 7 months ago
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NikonLaurence
1 year, 7 months ago
-3points
1out of 5found this answer helpful.
Question

I was able to work wifi one time. But now the menu on the camera scrolls past the wifi select option.

I tried factory reset but nothing works to fix this. I'm simply unable to select wifi with the camera settings.
Location : Michigan
Age: 45-54
Nikon Family: 0-1 years
Experience: Less than a month
Role: Just getting started with photography
asked 1 year, 7 months ago
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Anonymous
1 year, 7 months ago
Location : Michigan
Age: 45-54
Nikon Family: 0-1 years
Experience: Less than a month
Role: Just getting started with photography
on COOLPIX S6500
0points
1out of 2found this question helpful.
1 answer
Answers
answer 1
The S6500 Wi-FI options will not be be available when an HDMI or USB cable is plug into the camera, if there is not a memory card in camera, if you have an Eye-FI card in the camera, or if the battery is not fully change.

90 percent of the time, this issue is cause by the memory card, or the battery not being fully charge.
If the issue persists, please feel free to contact technical support from the link below.
http://support.nikonusa.com/app/ans...
answered 1 year, 7 months ago
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NikonLaurence
1 year, 7 months ago
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Question

"unable to create panorama" message

when I select scene "easy panorama", then follow directions on how to create, then I get message "unable to create panorama" - help!!!

using nikon coolpix S6500
asked 1 year, 7 months ago
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1 year, 7 months ago
on COOLPIX S6500
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answer 1
When the built-in panorama application detects it is unable to connect images, shooting stops. The function also depends on rotation speed or shooting environment.
The closer shooting distance tends to fail in connecting images while the longer shooting distance can get relatively better images.
Using a tripod is recommended for panorama shooting.
answered 1 year, 5 months ago
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NikonLaurence
1 year, 5 months ago
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Question

Can I buy a separate battery charger for the EL-EN19 battery this camera uses? My S600 came with a separate charger.

Location : St louis Mo USA
Age: Over 65
Favorite Subject: Travel
Nikon Family: 11-20 years
Experience: More than a year
Role: Occasional user, memory keeper
asked 1 year, 6 months ago
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Frank
1 year, 6 months ago
Location : St louis Mo USA
Age: Over 65
Favorite Subject: Travel
Nikon Family: 11-20 years
Experience: More than a year
Role: Occasional user, memory keeper
on COOLPIX S6500
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
Yes, MH-66 charger.
answered 1 year, 6 months ago
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JoeR
1 year, 6 months ago
+2points
2out of 2found this answer helpful.
Question

Does the S6500 have incamera editing? What are they

asked 1 year, 6 months ago
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1 year, 6 months ago
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answer 1
Yes, crop, D-lighting, Glamour retouch, Quick effects, Quick retouch, Skin softening, Small picture and Trim.
answered 1 year, 6 months ago
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JoeR
1 year, 6 months ago
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